FAQs

How do I publish an item correctly?

Choose the right category, write a concrete title, add clear photos, fill in the item condition, dimensions and location, and use the description for details that are not visible in the images.

What should a vintage product description include?

The description should include material, approximate period, dimensions, real condition, visible wear, known restorations and any detail that is not clear in the photos.

How do I choose the right category for an item?

Choose the category by the item's main use, not only by the style in the title. Categories help buyers filter correctly and allow product-specific descriptive fields.

How do I write a good listing title?

Include object type, relevant style or period, main material and a distinctive feature. Avoid vague titles such as beautiful or special without concrete information.

Retoro seller guide

A good listing answers the questions a careful buyer would ask. The title should be concrete, the category should follow the object use, and the description should explain what is not clearly visible in photos. What to complete The real item condition, without cosmetic wording. Dimensions, material, colour, period or style. Location, handover method and transport conditions. What to keep inside the platform Update availability, answer offers through accepted flows and keep handover or transport proof connected to the order.

Guide for safe platform transactions

Safety depends on a clear history. Offer, order, payment, handover proof and reports should remain inside the platform, so every step can be checked if a problem appears. Core rules Do not move negotiation or payment outside the platform. Check order status before handover or pickup. Report any mismatch with the description quickly. A complete history protects both buyer and seller: decisions are made from evidence, not incomplete memories.