FAQs

How do I buy a vintage item through Retoro?

Search for the product, check the photos, description, condition, location and seller profile, then use the actions on the product page. When commerce is available, payment and communication should stay inside the platform.

What should I check before buying second-hand furniture?

Check dimensions, material, condition, restoration marks, delivery cost and photos from several angles. If an important detail is missing, ask before making an offer or order.

How do I check whether a vintage piece is described correctly?

Compare the title with the photos, look for wear, ask for exact dimensions and check whether material, period and condition are explicit. A good description explains defects instead of hiding them.

Which dimensions should I check before ordering?

Check width, depth, height, estimated weight and access space: doors, lift, stairs or courtyard. For furniture, also measure the place where the item will sit.

Retoro buyer guide

A good vintage piece is chosen carefully. Before making an offer or continuing to an order, check the main photo, detail images, declared condition, dimensions, location and seller profile. Before deciding Compare product dimensions with your available space. Look for photos of edges, corners, inside areas, defects and restoration marks. Check whether the description mentions material, period and visible wear. After choosing Keep payment, proof and clarifications inside the platform. For one-off pieces, wishlist helps you compare alternatives quickly, but availability can change fast.

Dimensions and furniture guide

For furniture, dimensions matter as much as price. A piece may fit your style but be impossible to bring inside if access is not checked. Measurement list Width, depth, height and estimated weight. Doors, hallways, elevator, stairs and courtyard. The final room location, with space for opening and movement. Ask for clear measurements before making an offer or order, especially for cabinets, tables, sofas and large mirrors.