For furniture, dimensions matter as much as price. A piece may fit your style but be impossible to bring inside if access is not checked.
Ask for clear measurements before making an offer or order, especially for cabinets, tables, sofas and large mirrors.
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For furniture, mirrors, lighting or fragile objects, delivery is part of the buying decision. Cost, packaging and access can change the entire experience.What to clarifyLocation, handover method and available time window.Dimensions, estimated weight and fragility.Handover proof for courier or personal pickup.Photograph packaging and keep order status updated until completion.
Read articleAfter placing an order, account status is the main source of truth. Confirmation, preparation, handover, delivery or pickup should be tracked there.What to checkPayment total and delivery method.Item status and handover proof.Any mismatch with the description, reported immediately.If a problem appears, keep all evidence in the order, not in external messages.
Read articleA clear dispute is based on a concrete comparison between listing and received product. Do not modify the product or move it further before documenting the issue.Useful evidencePhotos of received product and packaging.Listing and description reference or screenshots.Payment proof, order status and receiving moment.Open the case from the order and explain the mismatch briefly, without generic wording.
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