Return and refund policy
Proposed model
- The buyer opens a request from order history.
- The platform requests evidence, verifies the deadline and notifies the seller.
- The administrator accepts, rejects or escalates the case.
- The refund updates payment, order, commission and seller balance without duplication.
The final copy depends on the approved commercial policy and payment processor contracts.
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The text above is the current demo version and remains manageable from the panel.